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Your Profile & Settings

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Personal Training Page Header

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Meal Plans & Tracking

Exercise & Activity Tracking

Goal Setting & Tracking

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Logging In

Logging In

Progress Page Overview

Progress Page Overview

Rest Your Program

Rest Your Program

Forgot Password

Forgot Password

Setting Up Your Weekly Nutrition & Exercise Program

Weekly Nutrition & Exercise Program

Access Support

Access Support

Navigating the MyVision App

Navigating the MyVision App

Profile Overview

Profile Overview

Getting Started FAQ's

Where can I download MyVision?

To begin using MyVision, simply head to the App Store or Google Play store and search for MyVision by Vision PT. Look out for our red and white V tile.

How do I set up an account?

Launch MyVision and click on Sign up. Enter in your first name, last name, email address (Note: This will become your username) and create a password. Select your preferred subscription and you are ready to start. 

To use MyVision, do I need to subscribe?

If you are currently training at Vision Personal Training, you will have access to the MyVision App. For all non-members of Vision Personal Training, you are required to sign up to a monthly, 3 monthly or a yearly subscription.

Are there workouts for beginners?

MyVision caters for all levels – beginners, intermediate and advanced. During the program you can swap and or add Cardio / Strength training activities at various levels of difficulty.

I am a beginner; I am not sure what workouts will be best for me.

MyVision will create a program best suited to your goals. Please ensure upon logging in for the first time that you complete the onboarding/goal session sections as accurate as possible. These details will be used to develop your specific workout program that will help you achieve your goals.

I do not own any equipment at home. Can I still subscribe and use MyVision?

Yes, there are over 400 cardio and strength workouts for the home or gym to select from.  It is not essential that you have your own equipment, however for strength training having the bare minimal (e.g band) will be suffice.  

How do I navigate through the App?

The most important button to look out for is the floating action button (FAB), identified as a red circle with a cross, which is located in the centre and bottom of your screen. This allows you to easily navigate between pages and complete key tasks throughout the App.

We have put together a brief tutorial on “Navigating the App” for you to watch. Click here to view.

To learn about other features and functions of MyVision view our video library here.

My Body Weight Graphs on the progress page is not up-to-date and or correct. How do I fix it?

Don’t forget to weigh-in weekly and enter the kgs under body weight, which is located on the Profile page. Once entered, your Graphs will automatically be updated.

Where can I find the latest Privacy Policy?

To view the latest Privacy Policy, visit www.visionpersonaltraining or click here.

Profile FAQ's

How do I add a profile photo?

On the profile page under Vision, click on the camera. You are prompted to select whether you would like to take a photo and or use an existing photo from your gallery. You can change your profile as often as you like.

I have selected to have my photo taken for my profile photo but my camera is not working.

Please ensure that under phone settings you have allowed MyVision to access your camera’s phone.

How many times can I reset my program?

You can reset your program as many times as you like however it is advisable to try and stick to a plan in order to see results.

How often do I need to weigh in?

You will receive a weekly notification, reminding you to weigh in. It is ideal that you weigh yourself at the same time every week.

I am not receiving any weigh in reminders.

Under push notification settings, please check that the Weigh in reminder has been enabled.

Can I upload multiple Progress photos?

Yes, simply click on “Upload” for every photo you wish to upload.

How do I delete my Progress photos?

Click on the photo you wish to delete. The photo will be enlarged and you will be given an option to delete or cancel. Note that once deleted you cannot undo it, but if you would like the photo to reappear you must Upload it again.

I am receiving too many notifications. How do I turn them off?

Under Push Notifications, you can select which reminder(s) you wish to receive. Simply turn them on or off to suit your liking.

Under Push Notifications, you can select which reminder(s) you wish to receive. Simply turn them on or off to suit your liking.

Before contacting us;

  1. Double check that the username entered is the same as the one you created when you set up your account
  2. Reset your password by hitting “Forgot your password?” on the login screen
  3. If you continue to experience issues logging in, please contact us by emailing us at
I did not receive an email to reset my password.

There are a number of possible reasons for not receiving the email in your inbox:

  • Email to reset password may have landed in your junk mail.
  • The email address entered is not linked to your username.

Please check the above, if you are still not receiving the reset my password email contact us at

I can’t change my password.

Ensure your new password contains 8-16 characters and contain at least 1 capital and 1 number.

If you are still unable to change your password, contact us at

I have forgotten my password, how do I reset it?

Click on “Forgot your password”, located under the “sign in” button on the login page. Enter your registered email address and click “send reset link”. Check your email for reset instructions.

How do I cancel my subscription?

App Store:

  1. Go to your Settings app.
  2. Tap your name and tap subscriptions.
  3. Tap the subscription that you want to manage and tap cancel subscription.
  4. For further details, click here.

Google Play:

  1. Open the Google Play app.
  2. At the top right, tap the profile icon.
  3. Tap Payments & Subscriptions > Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.